You will need certain skills to be successful in retail if you are interested in a career. These skills are: Customer service, flexibility and communication. You may also need to complete a computerized training and assessment. After you have completed your training, you will be eligible to apply for stores that are currently hiring. These jobs often require a high school diploma (or GED).
Customer service skills
Working in a retail environment requires a number of customer service skills. Customer service representatives need to be able to listen to customers and communicate clearly. They must also be able and willing to solve customer problems. Technology knowledge is essential. Reps who are able to use the internet to solve customer problems are highly valued.
Attention to detail
Attention to detail is a key skill that many retailers value in their employees. Not only should clothing be neat and in good order, but employees also need to be detail-oriented. An attention to detail-focused employee is a good team player and can take on training and leadership roles. This trait will help you stand out in a job interview and make you stand out from others.
Flexibility
Flexible work is becoming more popular. This is especially true in retail. ManpowerGroup Solutions has found that nearly half of retail employees consider workplace flexibility to be the most important factor when deciding whether to stay with their company for the long-term or to seek out a new job. This contrasts sharply with other industries, which consider compensation the main motivator.
Communication skills
Retail requires communication skills that are able to communicate with others in order to be successful. In order to share tasks with their colleagues and get updates, employees must communicate well. They must also be able listen to customers in order to understand their needs.
Marketing and finance skills
There are many skills required to work in retail. Communication skills are essential. You will need to be able to explain products to customers, answer questions politely, and resolve customer complaints with respect. You will need to be able to talk with customers by phone or with colleagues in other stores.
Ability to multitask
Multitasking is an important skill to have, but it can also be a hindrance. Multitasking can lead people to make mistakes that could affect their work or their health. It is especially dangerous when someone tries to multitask as they cross the street.
There are many opportunities for career advancement
Retail has many career opportunities. Sales associates, for example, earn a median of $22,000 per annum. These employees greet customers, assist with loss prevention, manage cash registers, and keep stores looking nice. Retail professionals might also be managers of other stores, or even move to other corporate environments.