Stories about jobs can be a powerful way to brainstorm design problems. They can also serve as a way to solicit feedback from real customers in order to create new features. Real customer feedback is a great way to come up with innovative and attractive designs. As an example, job stories may be useful when you are trying to figure out why a product or service failed.
The job story is a way to think about design problems.
Design teams can use job stories to help them understand their customers' problems and needs. These stories are informative enough to allow for progress, but not so much as to be too prescriptive. These stories can be easily modified and updated to meet customer needs as they change.
Job stories are usually used within the context of the Jobs to Be Done methodology. This methodology focuses primarily on the purpose, motivation, desired outcome and intended outcome of a consumer’s action. This allows designers focus more on the user's pain point and provides greater context.
They can be derived from real customer feedback
You can get stories about jobs from customer feedback. This will allow you to understand the anxieties and contexts of your customers. This will allow you to see how customers use your product. However, you must be careful not to mix up the job and its solution. This may make it harder to understand why customers are rejecting your ideas.
They can be used as a way to create new features
Stories about jobs may be a powerful tool to help you define new features for your app or website. This method can be used in place of traditional User Stories to better understand the needs of a particular user. While stories are not as detailed as specifications, they provide more context. Personas are used to depict actual users and to describe the actions they wish to take on your app or website. These stories can be integrated into testing suites through behavior-driven programming (BDD), relevant testing, or both.
Stories about jobs are best used in conjunction with the Jobs to Be Done theory. This theory explains that the Job Story aims to explore the user's actual situation and the motivations that lead to it. If the job is complicated and involves multiple factors, a Jobs to Be Done tale can be used to help you create a new feature.